Policies & Transparency

Privacy Policy

How we collect, use, share, protect, and retain personal information.

Last updated: August 5, 2026

1. Data controller

The controller of personal data processed through this website is DIGITAL PROCESSADORA DE PAGAMENTOS ONLINE LTDA, Brazilian Company Registration (CNPJ) 49.171.953/0001-01, with registered address at Rua Santo Antonio, nº 765, Casa, PQ. IND. E RES. BELA VISTA — Paicandu, Paraná 87140-000 — Brazil. Privacy requests may be sent to support@digitalprocessadora.site.

2. Personal data we may process

  • identification and contact information, such as name and email address;
  • purchase information, such as product, amount, currency, date, status, and transaction identifiers;
  • technical information, such as IP address, browser, device, access logs, and cookies;
  • communications sent to customer support;
  • information needed for fraud prevention, security, and legal compliance.

Complete card details are processed by specialized payment providers and are not directly stored by DIGITALPRO.

3. Purposes of processing

  • process and confirm purchases;
  • deliver products and administer access;
  • provide support and respond to requests;
  • prevent fraud and protect users and systems;
  • comply with legal, tax, accounting, and regulatory obligations;
  • improve products, customer service, and website experience;
  • send purchase-related communications and, where permitted, promotional communications.

4. Legal bases

Depending on the context and applicable law, processing may be based on performance of a contract or pre-contractual steps, compliance with a legal or regulatory obligation, the regular exercise of rights, a properly assessed legitimate interest, credit protection, or consent when required.

5. Service providers and disclosures

We may share necessary information with payment processors, fraud-prevention providers, hosting services, members-area platforms, email delivery services, customer-support providers, accounting professionals, technology vendors, and public authorities when there is a legal requirement or valid legal basis. These recipients receive only the information reasonably necessary to perform their functions.

6. International data transfers

Some service providers may process or store information outside Brazil. When an international transfer occurs, we use measures and mechanisms appropriate to the applicable law and the nature of the processing.

7. Retention and deletion

Information is retained for as long as necessary to fulfill the purposes described in this policy, meet legal and tax obligations, prevent fraud, exercise legal rights, and resolve disputes. After the applicable period, information may be deleted or anonymized unless continued retention is permitted or required.

8. Your privacy rights

Subject to applicable law, individuals may request confirmation of processing, access, correction, anonymization, blocking, deletion, portability where regulated, information about disclosures, review of automated decisions, withdrawal of consent, and other available rights. Send requests to support@digitalprocessadora.site. We may request reasonable identity verification before acting on a request.

9. Information security

We use reasonable administrative and technical measures to protect information against unauthorized access, loss, alteration, or improper disclosure. No system, however, can be guaranteed to be completely secure.

10. Children and minors

This website and its products are not intentionally directed to children. Minors should purchase and use products only with the participation and authorization of a parent or legal guardian when required by applicable law.

11. Changes to this policy

We may update this policy to reflect legal, operational, or technological changes. The current version will be posted on this page with its effective update date.